Policies

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 LuxeInk Black Friday Gift Card Sale – Terms & Conditions. Please read the following terms and conditions carefully before purchasing. By purchasing a LuxeInk Gift Card during the Black Friday Sale, you agree to the following terms:

1. Promotion Period:
   This promotion is valid from 11/28/2024 to 12/1/2024, or while supplies last.
2. Discount Offer:
   • $200 Gift Card for $180
   • $400 Gift Card for $340
   • $600 Gift Card for $480
   • $800 Gift Card for $600
   • $1,100 Gift Card for $770

1. Redemption:
   • Gift Cards are valid for use with any LuxeInk artist.
   • Gift Cards cannot be redeemed for cash or used to purchase retail products unless specified otherwise.

1. Non-Expiration:
   LuxeInk Gift Cards purchased during this sale do not have an expiration date and can be used at any time.
2. Transferability:
   • LuxeInk is not responsible for lost or stolen Gift Cards.

1. Refunds & Exchanges:
   • All Gift Card sales during this promotional period are final.
   • No refunds or exchanges will be provided.

1. Limited Availability:
   LuxeInk reserves the right to modify or terminate the promotion at any time without prior notice if inventory is exhausted or for any other reason.
2. Use Restrictions:
   • Gift Cards cannot be combined with any other promotional offers or discounts unless explicitly stated.
   • Gift Cards may not be used to pay for previous appointments or outstanding balances.

1. Appointment Policies:
   • All appointments are subject to availability and must adhere to LuxeInk’s standard booking and cancellation policies.

1. Additional Terms:
   LuxeInk reserves the right to modify these terms and conditions at any time. Changes will be communicated via LuxeInk’s website or email.

For questions or more information, please contact us at Holly@myluxeink.com or 240-353-0410 

To secure your booking at LuxeInk, a non-refundable deposit is required when scheduling your appointment. This deposit confirms your commitment to the appointment and will be applied to the total cost of the service. The remaining balance will be charged to the credit card on file approximately 7 days before your appointment.

To keep our services focused and professional, we do not have a receptionist or cash register in the studio. Payments are processed automatically 7 days prior to your appointment using the card you provided at booking. If you wish to pay the remaining balance in cash or in person, please contact us ahead of time so we can accommodate your preference.

For your safety, please complete our digital medical consent forms within 24 hours of booking. These forms collect important health details and ensure we provide the safest and most suitable treatment. If we identify any medical concerns that may require a doctor's approval, we will reach out to discuss next steps. If clearance cannot be obtained in a timely manner, we may need to postpone or decline your service in the interest of your safety.

Please arrive 15 minutes before your appointment time to fill out paperwork and settle in. We have a strict policy against late arrivals, as punctuality is crucial to maintaining the high standard of our work. If you are late, we may have to cancel the appointment, and any payments made could be forfeited. A $150 deposit will be required to reschedule.

Deposits are non-refundable. If you need to cancel your appointment, your deposit will not be returned, as the time has been reserved specifically for you. For rescheduling, please provide at least 7 days' notice. If you reschedule with less than 7 days' notice or arrive late, a $150 deposit will be required for a new booking.

We appreciate our loyal clients and strive to make touch-up appointments easy to schedule. You can call our concierge at 240-353-0410 or book online through our website for your convenience.

If you have previous permanent makeup done elsewhere, we ask that you email clear photos of the area for approval before booking a correction session. Include details such as the date of the last procedure, number of sessions, and the original artist’s name.

Tips are not expected but are always appreciated. We can only accept gratuities in cash or through Venmo; credit card tips are not possible.

While cancellations are rare, you can contact our concierge if you'd like to be added to our waitlist for earlier openings.

If you are feeling unwell or have been exposed to illness, please reschedule your appointment and stay home. During this time, we are waiving all rescheduling fees for COVID-related changes.

Permanent makeup involves multiple steps, and results will vary for each client. We cannot guarantee specific outcomes, as healing is unique to each individual. To achieve the best results, please adhere to our pre and post-care guidelines.

LuxeInk maintains the right to refuse service or training to any individual at our discretion.

We value your privacy. LuxeInk will never share your personal information with third parties.